If you are not satisfied with your order at PokémonWinkel.nl, you can return the unused products within 14 days of receipt (see also article 6 of our General Terms and Conditions). After receiving the returned product, the purchase amount will be refunded within 3 days.
If the product is defective upon receipt, we ask you to contact our customer service immediately. We will then send you a new one within one working day after receiving the defective product.
The shipping costs are at your own expense. If you wish to return the order, please return the packing slip together with the products to the following address:
PokémonWinkel.nl
PO Box 33
8200 AA Lelystad